KPMG
KPMG firms operate in 145 countries and territories, and in FY21, collectively employed more than 236,000 people, serving the needs of business, governments, public-sector agencies, not-for-profits and through KPMG firms' audit and assurance practices, the capital markets.
Retailers must prepare for ‘seamless commerce’
KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.
Retailers must prepare for ‘seamless commerce’
KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.
Asia-Pacific retailers need AI boost to meet customer expectations
Retailers struggle with AI adoption while aiming to meet the demands of Gen Z consumers.
From bricks to clicks: What will drive the future of retail?
Gen Zs will heavily influence the change.
How can retailers balance omnichannel strategies with consumer preferences for physical stores?
Less than half of APAC consumers prefer online shopping, but most still rely on brick-and-mortar outlets.
How will retailers use AI gatekeepers to change the shopping experience?
One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
India's urban e-commerce thriving amidst economic challenges: report
Pandemic-induced restrictions accelerated the adoption of e-commerce.
Vietnam's middle class eyes higher disposable income by 2027
Economic growth and urbanisation propel middle class expansion
What drives Australia's retail transformation
Next-generation consumer channels and behaviours are anticipated to shape retail growth trends.
How digital transformation is impacting consumer, retail sectors
Defining value in digital transformation strategies is considered crucial.
Vietnam Retail Industry faces confidentiality risks with generative AI
Generative AI transforms customer experience but raises data protection concerns.
Why retailers should pick up the pace of AI adoption
Analysts said they will run the risk of lagging in the market and suffering higher costs.
Building deeper connection with Malaysian shoppers
Industry players and experts highlight the need to reshape retail for shoppers at the Retail Asia Forum in Malaysia.
Localism rises amongst Indian consumers
Local products offer better value for money and are more in line with consumers’ priorities.
Retailers could bear the brunt of Malaysia’s proposed luxury tax
Introducing a tax on luxury items may send Malaysian consumers, tourists flying off on shopping sprees abroad.
Gen Zs can help turn inflation into opportunity: KPMG
Promotional strategies must be reset to attract 600 million Gen Zs through digital and human consumer experiences.
How retailers can turn inflation into an opportunity
KPMG’s Head of Consumer & Retail for the ASPAC region, Anson Bailey, has suggested that the Asian retail industry can convert the ongoing inflation and economic challenges into an opportunity to reset its promotional strategies. In an interview with Retail Asia, Bailey revealed that the Gen Z consumer market of 600 million people in Asia presents immense opportunities for retailers. Bailey also mentioned the various challenges faced by the retail industry in the past year due to the COVID-19 pandemic, but he asserted that the future looks bright for the industry.
Gen Zs are becoming China’s biggest spenders
21% of these consumers are ready to spend 16% of their income on luxury.
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Retailers and brands told to harness data for growth
![Retailers and brands told to harness data for growth]()
The tandem should turn insights into profit strategies, Flying Fish Lab says.
The tandem should turn insights into profit strategies, Flying Fish Lab says.
