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Alfred Choy on online and physical stores: Balancing both is key to a retailer’s success
Despite digitisation efforts amongst retailers, SAP’s sales director believes that physical stores are still important for delivering an end-to-end customer experience.
Alfred Choy on online and physical stores: Balancing both is key to a retailer’s success
Despite digitisation efforts amongst retailers, SAP’s sales director believes that physical stores are still important for delivering an end-to-end customer experience.
Finding the right balance: Michelle Evans guides retailers in the course of rapid digital transformation
According to Euromonitor's Senior Head of Global Digital Consumer Research, the digital revolution has been rewiring retail for years.
Anson Bailey on key e-commerce trends that will influence businesses in Hong Kong
With consumer digital fluency levels rising higher, the new era of retail is just beginning, says KPMG’s Head of Technology and Consumer & Retail.
Uthaya Ponnusamy advises businesses on restructuring finances during the pandemic
RSM Singapore’s Partner advises close monitoring of cost, re-forecasting liquidity, and developing new growth strategies when considering financial restructuring.
SAP lays out groundwork for customer-centricity and digitisation for retailers
A “new world of customer experience” and innovation await retail businesses during the pandemic.
Riding the ‘mega-trends': Michael Cheng talks about business survival and the future of retail
For PwC’s Asia Pacific, Mainland China and Hong Kong Consumer Markets Leader, the future of consumption will combine online and offline features for a seamless, omnichannel shopping experience.
Recalibrating Strategies: EY's Olivier Gergele on seizing opportunities for retailers amidst the crisis
The Retail Asia judge believes retailers need to recalibrate their strategies and operations to emerge stronger from the crisis.