APAC
Are emotional loyalty strategies more effective than transactional approaches?
One in three customers in APAC join loyalty programs to build lasting connections.
Are emotional loyalty strategies more effective than transactional approaches?
One in three customers in APAC join loyalty programs to build lasting connections.
How will retailers use AI gatekeepers to change the shopping experience?
One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
Hydration products gain traction in APAC
It was driven by increased awareness of health concerns like global warming and modern lifestyles.
Ingka Group unveils strengthened climate targets
It focuses on reducing GHG emissions, carbon removal and storage, and contributions beyond the value chain.
MINISO bags two Retail Asia Awards for flagship stores in Shanghai and Indonesia
The main attraction for these stores are themes of IP, such as Lots-o’-Huggin’ Bear and Sanrio.
Swarovski shines with dual wins at Retail Asia Awards 2024
They highlight the innovative marketing and dynamic pop-up events in India and Singapore.
Retail Asia Awards 2024 crowns the region's top retail innovators
The winning companies have set a new benchmark for excellence, inspiring others to push boundaries and redefine the retail experience.
Watsons bags win at Retail Asia Awards 2024 for The New Beautiful campaign
Its campaigns have been inspiring, positively impacting thousands of lives.
Footwear industry leads in consumer goods supply chain resilience: S&P Global
It was driven by effective inventory management strategies and a surge in demand.
L’Oréal launches fourth Employee Share Ownership Plan
The plan is limited to 275,000 shares.
Estée Lauder completes $1.7b acquisition of DECIEM
The deal, completed on 31 May, involved a cash transaction of approximately $860m.
Alibaba.com launches 'Alibaba Guaranteed' to boost global sourcing for SMEs
It offers products at fixed prices with shipping fees included, dispatch within 72 hours, and guaranteed delivery dates.
Building customer-centric stores: How innovation can help retailers overcome challenges
Discussions highlighted Zebra Technologies’ Workcloud suite, SaaS tools for creating customer-centric stores, and the role of AI in empowering retail workers.
How can retailers balance cross-border return fees and customer satisfaction?
In India, for instance, three in five consumers require free returns, posing a challenge for retailers.
Luxury brands embrace budget beauty trend with diffusion lines
Collaborating with retailers is seen crucial to effectively reach the target audience.
How can brands maintain profitability in perma-discount era?
Value-centric strategies can boost customer satisfaction without constant markdowns.
Luxury brands double down on resort markets
Major brands strategically expand into leisure destinations to tap into their target audience.
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AI prompts fearless dive into corporate reinvention
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Technology
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
