Hong Kong
A digital future in excellence and committed customer service
Dmall Life (China) Digital Technology wins at Retail Asia Awards 2022.
A digital future in excellence and committed customer service
Dmall Life (China) Digital Technology wins at Retail Asia Awards 2022.
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
Outwear brand K-Way® enters Hong Kong market
Its physical store is expected to open in October 2022.
Watsons rolls out regionwide recycling programme in Hong Kong
The recycling programme in Hong Kong is in partnership with L’Oréal.
Hong Kong ranks 4th in Savills Retailer Attractiveness City ranking
New York, Paris, and London topped the ranking.
7-Eleven Hong Kong launches bags with Peanuts characters
The bag was designed by Japanese denim label FDMTL.
Hong Kong retail sales drop 13.8% YoY in March
Local epidemic situation dampened consumption confidence
Hong Kong set for rebound in retail activity in April: report
But tourist demand is expected to remain muted in the coming months.
Over half of Hong Kong SMEs remain optimistic amidst fifth wave: CPA Australia
Some 55% respondents expressed confidence that they can overcome the fifth wave.
Sa Sa International launches on foodpanda mall in Hong Kong
The service will initially be piloted at 20 stores in the city.
JD-controlled JV pairs with CNSC to boost duty-free business
The JV with Lagardere Travel Retail also seeks to expand their duty-free operations.
Food delivery is a necessity to 60% of Hong Kongers: survey
Catering to customers’ “craving” moments is key to business growth.
Hong Kong’s MTR rolls out rental relief to mall tenants
The amount of support will be based on the individual circumstances of tenants.
Here's why 2022 is going to be a ‘slightly’ worse year for retail in HK
Retail sales growth is expected to be lower in 2022 at 7%.
Hong Kong retail sales up 8.1% to $353b in 2021
The retail sales value, however, was 27.3% below the 2018 level.
73% of restaurants are pessimistic as new wave threatens HK: Deliveroo
Only 26% are confident on the revenue on dine-in operations in the CNY.
Should Hong Kong’s brick-and-mortar retailers ride the e-commerce wave?
Surprisingly, retailers will need to cater more to the 62.1% of Hong Kongers who prefer to shop in-store.
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Retailers and brands told to harness data for growth
![Retailers and brands told to harness data for growth]()
The tandem should turn insights into profit strategies, Flying Fish Lab says.
The tandem should turn insights into profit strategies, Flying Fish Lab says.
