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Chemist Warehouse named International E-Tailer of the Year - China at the Retail Asia Awards 2023

The company was lauded for its exceptional performance in cross-border e-commerce, offering discounted global health, beauty, and personal care products.

Leading cross-border retailer in China, Chemist Warehouse (CW China) Pty Ltd, has been crowned the International E-Tailer of the Year - China at the prestigious Retail Asia Awards 2023 for its outstanding performance in the e-commerce industry. Chemist Warehouse has become a renowned destination for global health, beauty, and personal care products at discounted prices.

Established in 2015, Chemist Warehouse has experienced remarkable growth over the years and has solidified its position as a major player in the Chinese e-commerce market. Since 2016, the company has been the number one merchant in the China cross-border e-commerce industry, operating through popular shopping channels such as TMall Global, Kaola, Tiktok, Kuaishou, and more. The company has also expanded its presence to Lazada in Singapore, Malaysia, Indonesia, and the Philippines, quickly gaining recognition as one of the top stores on the Lazmall platform.

One of Chemist Warehouse's notable achievements is its consistent record-breaking sales during Alibaba's Singles' Day shopping festival held on November 11th. Since 2016, Chemist Warehouse has achieved an impressive milestone of RMB100m in sales on each Singles' Day, showcasing its dominance in the e-commerce landscape. The company's success can be attributed to its strong partnerships and strategic presence on various platforms.

Chemist Warehouse has also been recognised for its excellence in live-streaming, pioneering The Origin live-streaming, which connects consumers and audiences with the history and origin of brands during live streams. This innovative approach has further enhanced the customer experience and strengthened Chemist Warehouse's position as a trusted e-tailer.

In 2019, Chemist Warehouse opened its flagship stores in Zhengzhou, Henan, marking a significant milestone in its expansion. The flagship stores quickly gained popularity and achieved tremendous success. Currently, Chemist Warehouse operates a total of seven brick-and-mortar stores across China, including locations in Zhengzhou, Huizhou, Ningbo, Chengdu, Yibin, and Guiyang. These physical stores provide customers with an opportunity to experience Chemist Warehouse's products firsthand and enjoy the same discounted prices offered online.

The key achievements of Chemist Warehouse highlight its market dominance and unwavering success. As the number one merchant on platforms like Tmall Global and Kaola, Chemist Warehouse has demonstrated its ability to meet the demands of Chinese consumers for high-quality international products.

The company has established itself as a leading player in the cross-border e-commerce industry. Through its strategic partnerships, innovative live-streaming efforts, and exceptional sales records, Chemist Warehouse continues to provide Chinese consumers with access to global health, beauty, and personal care products, all at discounted prices.

The Retail Asia Awards is presented by Retail Asia Magazine. To view the full list of winners, click here. If you want to join the 2024 awards programme and be acclaimed for your company's exceptional products or initiatives in the retail industry, please contact Jane Patiag at [email protected].

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