Exclusives

Hong Kong’s K11 MUSEA bridges art, culture, and retail

Visitors find top-tier brands and museum-grade art pieces at the cultural-retail landmark.

Hong Kong’s K11 MUSEA bridges art, culture, and retail

Visitors find top-tier brands and museum-grade art pieces at the cultural-retail landmark.

Toys ‘R’ Us Asia banks on ‘kidults’ to drive toy sales

Teens and adults aged 12 years and over are buying beloved toy brands from the 80s and 90s.

Meta is investing big in business messaging

Companies can boost sales by reaching more customers on Messenger, Instagram and WhatsApp.

MINISO opens biggest global store in Jakarta

The Chinese retailer aims to hit 1,000 stores in the next five years from about 300 now.

PUMA targets tech-savvy youngsters on TikTok

The world’s third-biggest activewear maker uses local influencers to connect with its market.

How retailers can successfully engage the growing Gen Z market

Globally, Gen Zs are expected to have a total consumer spending of $12t by 2030.

K3Mart blends Korean culture and local MSME products in one store

The Indonesian convenience store offers a 50:50 ratio of imported and local products in their 30 outlets.

How L’Oréal uses digital technology to become a ‘beauty life companion’

It blends data, creativity, and cutting-edge technology to reshape consumer experiences.

Ayala Malls takes bold leap into high-tech redevelopment

Central to this redevelopment are experiential stores that merge shopping with the latest technological innovations.

How Asia transforms in-store customer experience

The region’s unique market dynamics pushes retailers to be more innovative.

L’Occitane’s sustainable brand experiences in travel retail rings true with authenticity

The brand’s efforts include responsible ingredient sourcing, eco-friendly packaging, and energy-efficient practices.

Why e-commerce needs a shift towards customer-centred priorities

A unified customer experience across both physical and digital platforms is crucial.

The Coffee Bean & Tea Leaf balances quality and convenience through retail products

It expanded its product range, including a variety of single-origin coffees tailored to different roast preferences.

KCG masters brand positioning for Indonesia’s premium segment

It adopts the latest tech-based solutions to better manage 92 retail stores across 20 cities in Indonesia.

Here’s why luxury brands are increasing AI investments

The sector has invested over $360m in AI over the past three years.

Bacha Coffee masters sensory-rich retailing in Jakarta

Blending heritage and luxury, Bacha Coffee Plaza Senayan immerses Indonesian coffee lovers into a unique experience.