Pharmacity wins two major awards in the Retail Asia Awards

The ‘Drugstore of the Year’ and ‘Health and Beauty Retailer of the Year’ Awards were presented to the firm, reflecting its commitment to protecting the health and well-being of all families in Vietnam.

Vietnam’s largest modern retail pharmacy chain, Pharmacity, has been named Drugstore of the Year and Health and Beauty Retailer of the year for Vietnam at the prestigious Retail Asia Awards.  This reflects the company’s commitment to protecting the health and well-being of all families in Vietnam.

Founded in 2011, Pharmacity has grown to be the largest retail pharmacy chain in Vietnam today. Eleven years on, the company had a record of 27 million transactions in 2021 and has built an unrivalled convenient GPP-certified pharmacy network with close to 1,200 stores nationwide.

For Pharmacity, and indeed for Vietnam as a whole, the most significant challenge during the last twelve months was the battle against COVID-19.  With the nation under a strict lockdown, Pharmacity’s people were on the front line.  When other pharmacies were closing, Pharmacity kept its stores open, becoming the first port of call for local communities.  The company was determined to serve its customers and protect its people during this challenging time. 

As a result, Pharmacity’s teams united to ensure the Vietnamese people could access critical medicines and protection products.  This included extending its product offering to include fresh fruits and vegetables at the request of the Ho Chi Minh City Department of Industry and Trade.  The company also drove a price stabilisation policy to ensure communities could continue to afford to buy fresh groceries and partnered with the army to help deliver essential medicines.

All of this would not have been possible without a skilled and talented workforce.  Pharmacity’s pharmacists are its key differentiator and have become an important pillar of the healthcare ecosystem in Vietnam.  The company has been named by a leading market research firm as the most trusted retail pharmacy brand, with the highest percentage of repeat customers of any pharmacy.

Pharmacity has a clear purpose: to protect the health and well-being of all families in Vietnam.  These awards are a reflection of that purpose, and of the company’s ongoing commitment to serving the Vietnamese people.