Co-Written / Partner

Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape

Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.

Retail Asia and Zendesk webinar addresses the impact of customer experience maturity in today’s agile retail landscape

Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.

Answering consumer needs amidst the push for digital transformation

The push to become more customer-centric makes digitalisation inevitable.

Beam Suntory Asia’s Roku Gin receives FMCG Award for Customer Experience Initiative

Roku Gin brings the experience of Japan’s Cherry Blossom festival in Singapore through successful partnerships with bars and restaurants. 

Bairaha Farms PLC shines at FMCG Asia Awards for its Recipe book in Braille

The pioneer chicken processor in Sri Lanka for over four decades, Bairaha Farms PLC was honoured as the winner of the Environmental Social Governance...

Swisse’s Tiktok hashtag campaign wins Digital Marketing Strategy of the Year Award

The campaign achieved 100 million views within three days of launching.

Diageo’s employee wellness program recognised in FMCG Asia Awards

Awarded for the people-focused initiatives for its 500+ employees across Southeast Asia.

Danone Indonesia receives COVID Management Initiative of the Year in FMCG Awards 2021

As a leading food and beverage company, Danone Indonesia shows its resiliency, adaptability and reliability in weathering the COVID-19 pandemic.

Danone-AQUA recognised with ESG Initiative of the Year – Indonesia in FMCG Asia Awards

Its sustainable practices won the company an award in the inaugural programme.

Indonesia’s biggest bottled water producer Danone-AQUA wins Consumer Good of the Year at FMCG Awards 2021

With two-thirds of the population lacking access to safe drinking water, the homegrown brand stays as a household name in Indonesia to date for its...

DFI Retail Group’s Meadows bags Home Brand of the Year Award in FMCG Awards

With over 10,000 outlets, including grocery stores, convenience stores, health and beauty stores, and home furnishings stores, the Dairy Farm...

Nutricia Indonesia Sejahtera’s ‘Grow them Great’ campaign wins in FMCG Awards 2021

The company utilises the use of the latest consumer insights to develop relevant and impactful campaigns that will make a positive difference to the...

Upfield Indonesia’s Blue Band Margarine wins Consumer Good of the Year in FMCG Asia Awards 2021

The largest plant-based consumer goods company in the world has been loved by generations for giving the best quality and commitment to a healthier...

Retail Asia commends leading FMCG companies in the region at the FMCG Asia Awards

Over 20 companies were awarded in the inaugural awards programme.

The future of retail: Omnichannel dominates retailers’ pandemic growth strategy

Loyalty programs, smart logistics, and a seamless online-to-offline experience are crucial as customers migrate online.