E-commerce

Indonesia's e-commerce market to grow by 15.5% in 2024

It was driven by increased internet and smartphone use, rising incomes, and secure online payment options.

BNPL to reach 7.7% of APAC e-commerce payments by 2028

Australia and New Zealand currently lead the BNPL adoption within the region.

Young Asians lead digital marketplace with savvy buying

Filipino youth top global social media usage.

Supermarkets lead growth in Vietnam’s evolving retail scene

One-stop shopping experience poses challenges for the prevailing majority of mom-and-pop shops.

JD.com launches ‘Trade-in Alliance for Household Appliances and Home Goods’

The move aims to expand and enhance trade-in services across China.

foodpanda launches house brand ‘bright’

It offers a broader range of products covering fresh meats, ready-to-eat meals, pantry staples, beverages, snacks, and cleaning supplies.

Foodpanda launches new private label range “bright”

New product line aims to enhance customer satisfaction and retention.

AI-powered personalisation paints the future of retail

Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.

Two reasons why Zalora’s fulfilment centre skipped futurism

ZALORA’s strategy enables the processing of up to 200,000 orders daily.

Retailers leverage insights for targeted e-commerce growth

Enhanced customer understanding drives personalised strategies and increases sales.

Malaysia's e-commerce market to grow by 12.8% in 2024

Alternative payment methods accounted for 35.7% of e-commerce transactions in 2023.

Electronic payments and financial cards platforms target B2B spending: report

The Asia-Pacific region led in B2B payment value, generating $31.9 t.

Zalora enhances SEA market entry with flexible fulfilment options

Expanded services cater to brands entering Southeast Asia, optimising logistics and compliance with regional regulations.

Zalora enhances Malaysian hub for greater market reach

Strategic upgrades and focused operations boost Zalora’s delivery efficiency and customer service across Southeast Asia.

Retailers must redesign digital channels or lose sales

Innovative digital strategies are vital to retain consumers in Southeast Asia's evolving retail landscape.

How brands navigate conversational commerce

Their focus has shifted towards perfecting the end-to-end conversational journey.