E-commerce
1 in 2 consumers use RTPs for international shopping
Approximately 63% also use RTPs to transfer money.
1 in 2 consumers use RTPs for international shopping
Approximately 63% also use RTPs to transfer money.
foodpanda launches ‘Meal For One’ for solo diners
Customers can now order single-person meals with no minimum order and lower delivery fees.
Retailers must prepare for ‘seamless commerce’
KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.
Shopee hits record sales during 11.11 event
The record-breaking sales are driven by live events and partnerships.
foodpanda and Carlsberg Asia expand partnership to boost beer accessibility
This move responds to significant consumer demand for beers.
L'Occitane observes shift from gifting to self-consumption in travel retail
New senior executive highlighted consumer trends in the Asia-Pacific region.
3 pillars reshaping the future of retail in Southeast Asia
Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.
SHEIN launches Korean website
This affirms the group’s commitment to catering to the Korean market.
Jollibee Foods probes data breach
Its e-commerce platforms and those of its subsidiary brands remain unaffected and fully operational.
Digital natives drive shift in consumer behaviour
Digital natives represent 50% consumption in 2030.
How can retailers improve customer value and operations
Businesses must adopt a unified commerce strategy to meet consumer demand for seamless transactions driven by technology.
Alibaba.com launches 'Alibaba Guaranteed' to boost global sourcing for SMEs
It offers products at fixed prices with shipping fees included, dispatch within 72 hours, and guaranteed delivery dates.
ZALORA launches AI-powered customer service chatbot in Southeast Asia
The chatbot can access personalised information on orders, deliveries, and returns.
How can retailers balance cross-border return fees and customer satisfaction?
In India, for instance, three in five consumers require free returns, posing a challenge for retailers.
How can brands maintain profitability in perma-discount era?
Value-centric strategies can boost customer satisfaction without constant markdowns.
Over 10k brands see over fivefold transaction surge in JD.com's 618 Grand Promotion
Major brands like Apple, Midea, Haier, and Xiaomi quickly surpassed the $14m mark in sales.
Rakuten achieves carbon neutrality across all subsidiaries
It implemented energy efficiency measures and adopting renewable energy across its subsidiaries.
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Retailers and brands told to harness data for growth
![Retailers and brands told to harness data for growth]()
The tandem should turn insights into profit strategies, Flying Fish Lab says.
The tandem should turn insights into profit strategies, Flying Fish Lab says.
