Exclusives

How WCT Malls boosted tenant sales via targeted marketing

Through targeted marketing, the mall group boosts tenant sales and occupancy rates.

How WCT Malls boosted tenant sales via targeted marketing

Through targeted marketing, the mall group boosts tenant sales and occupancy rates.

Way to go for GOPIZZA: 2,000 stores by end-2024

CEO aims to make it the most accessible pizza brand from Southeast Asia to the world.

Retailers must prepare for ‘seamless commerce’

KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.

Lippo Malls adapts to shifting consumer preferences

Over 60% of visitors to their malls are from younger generations.

Indonesia offers community-based solutions to global challenges in the F&B Industry

The global decline in sales highlights the importance of understanding ‘hermit consumers.’

Informal employment in garment industry risks worker rights and brand reputation

Brands were urged to adopt binding agreements and enforce human rights standards throughout their supply chains.

Are emotional loyalty strategies more effective than transactional approaches?

One in three customers in APAC join loyalty programs to build lasting connections.

Inside The Mall Group’s digital approach to customer satisfaction

It has introduced innovative services such as ‘chat and shop’ and ‘call to order.’

Developing a culture of co-creation through AI generative design

Creative Director of dwp answers what’s next for designers with AI integration in architecture.

3 pillars reshaping the future of retail in Southeast Asia

Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.

How can retailers balance omnichannel strategies with consumer preferences for physical stores?

Less than half of APAC consumers prefer online shopping, but most still rely on brick-and-mortar outlets.

Embracing technology and personalisation drives e-commerce in Indonesia

3 retail executives compare notes on rapid tech-driven growth of e-commerce at Retail Asia Forum.

Embracing hyperlocal retailing in Indonesia

Retail Asia Forum in Jakarta delved on the complexities of implementing hyperlocal retail strategies in a country as diverse as Indonesia.

PT ABC President Indonesia touts retail with personalised digital campaign

COO Dwi Hatmadji showcases successful Gen Z and millennial engagement strategy at Retail Asia Forum 2024

What new brands need to succeed in Asian markets

Price sensitivity remains a critical factor especially in essential categories like food and beverages.

AI prompts fearless dive into corporate reinvention

Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.