Exclusives

Blurring lines between online and offline retail in Asia Pacific

Foodpanda executive explains consistent service levels through efficient logistics and quality control measures.

Blurring lines between online and offline retail in Asia Pacific

Foodpanda executive explains consistent service levels through efficient logistics and quality control measures.

Supermarkets lead growth in Vietnam’s evolving retail scene

One-stop shopping experience poses challenges for the prevailing majority of mom-and-pop shops.

AI-powered personalisation paints the future of retail

Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.

ZALORA ramps up sustainability amidst rising demand for eco-products

Customers of ZALORA who shop for sustainable products are increasing year by year.

Two reasons why Zalora’s fulfilment centre skipped futurism

ZALORA’s strategy enables the processing of up to 200,000 orders daily.

Brand-building for Unilever International goes beyond consumer care

The brand’s innovative practices benefit both consumers and workers.

Rise of minimarts compels large-format stores to rethink growth strategy

Their focus should shift towards customer density instead of store scale.

Alfamart’s rapid expansion never overtakes quality service

With 19,087 across Indonesia and 1,680 more in the Philippines, the minimarket operator marks 25 years as a top choice for shopping.

AEON Mall Indonesia lords over the shopping experience in suburban areas

The fifth AEON mall opening in Deltamas City in March 2024 will be the largest in Southeast Asia.

MST Golf redefines the golf retail landscape in Indonesia

ERAL executive believes partnership will drive golfing lifestyle across Asia.

Treasuring Evelyn B. Salire’s legacy — be Alive, Ablaze & Active

Her 29-year leadership transformed the Philippines Retailers Association into a modern, responsive retail powerhouse.

GrandLucky Superstore leverages customer insights to curate its products

The superstore now operates in seven locations across Indonesia.

Delivering the ultimate retail experience: How tech steers the future of shopping in Asia

Omnichannel remains crucial for business operations, whilst AI is proven to be useful in front and back-end.

ZALORA seizes opportunity in revenge tourists’ purchasing power

The e-commerce platform added more travel-related items catering to the rise in travel searches from customers.

‘Emotional loyalty,’ the new way retailers retain customers

In Hong Kong, one in two consumers buy only from brands they trust so keeping that relationship exciting pays off.

Wholesale marketplace bridges Asian retailers to global independent brands

Markato has over 200 brands from markets like Europe, the United States, and Australia.

Why retailers should pick up the pace of AI adoption

Analysts said they will run the risk of lagging in the market and suffering higher costs.