APAC

Weekly News Wrap: Luxury giants bank on Chinese return; Apple starts hiring in Malaysia retail bid

And a Japanese whaling firm pins hopes on an ‘unmanned store’ to revive sales.

Weekly News Wrap: Luxury giants bank on Chinese return; Apple starts hiring in Malaysia retail bid

And a Japanese whaling firm pins hopes on an ‘unmanned store’ to revive sales.

LVMH profit up 23% YoY to $22.9b in 2022

Its revenue also hit a record EUR79.2b as its market in Asia remains stable.

Add to cart: travellers now have a shopping basket for travel bookings

Agoda will give a seamless, one-stop travel booking experience. 

Consumers demand diversity, inclusivity: report

They are buying from brands that support their values.

Brown-Forman takes home win at FMCG Asia Awards 2022

It has popularised the Jack & Coke mixed drink in partnership with Coca-Cola Philippines.

Consumers give more weight to emotional benefits in purchases: report

Businesses should provide alternative payment methods to capture these consumers.

Here’s why 57% of consumers deleted apps in 2022

Consumers are done with mindlessly browsing for hours.

Nearly 60% prefer humans over robots for customer service

Only 19% were comfortable talking to an automated bot.

Around 2 in 5 consumers expect in-person everyday activities: report

Brands should improve their operations to attract these customers.

Three in four shoppers tighten budgets amidst higher prices

Consumers will likely switch to e-commerce for better and cheaper deals.

Over 40% of consumers are not willing to pay extra for green products

This challenges retailers to close the prices of sustainable products to conventional brands.

In-game sales could climb by 23% in 2024: report

This comes as more consumers play immersive video games online.

Fraud Detection, Prevention Must Look Beyond Technology

Risk prevention executives cite a combination of strategy, cooperation, data, good customer service.

LVMH appoints new Louis Vuitton, Christian Dior Couture CEOs

Their appointment will be effective on 1 February.