Stores

Wooing the customer at Shoppers Stop

The number of loyal customers at Shoppers Stop has increased six-fold, from 500,000 to 3.2 million all over India, because the retail store has got it...

Wooing the customer at Shoppers Stop

The number of loyal customers at Shoppers Stop has increased six-fold, from 500,000 to 3.2 million all over India, because the retail store has got it...

Govind Shrikhande: The Customer Care Associate at Shoppers Stop

Govind Shrikhande, managing director of Shoppers Stop, has enjoyed a long career associated with textile and retail, and continues to derive much...

Wal-Mart invests US$103 million in India

Wal-Mart is reportedly investing US$103 million in its Indian operations with the goals to expand its wholesale store count and increase its online...

New CEO Dave Lewis

Dave Lewis is a veteran of consumer goods giant Unilever, with a reputation for being hard-nosed and tough. He was given a nickname “drastic Dave”...

Tesco CEO Philip Clarke quits

Britain’s biggest retailer Tesco announced its CEO Philip Clarke will step down in October, as the troubled supermarket giant warned that first half...

Samsung unveils new retail concept in Thailand

South Korean tech giant Samsung has chosen Thailand to introduce a new retail concept.

Marks & Spencer to enter Vietnam

British retailer Marks & Spencer plans to enter Vietnam. It is to open a 1,200 sqm flagship store at Vincom Center in Dong Khoi, District 1 in Ho Chi...

India to fast track Ikea debut in Hyderabad

Swedish furniture retailer Ikea says its first store in India will open in Hyderabad.

Huawei opens Malaysia flagship

Chinese phone maker Huawei has strengthened its foothold in Malaysia with the opening of its third flagship store in the country.

Brick-and-mortar is the foundation of omnichannel retailing, says study

For all the talk about digital retailing, physical stores continue to be consumers’ preferred shopping channel and a place where the most significant...

Indonesia's Alfamart to expand in Philippines with joint venture

Indonesian convenience chain Alfamart looks set to expand into the Philippines.

Change-ready Leadership

Change permeates all industries. It ushers the entry of new players as well as the exit of others. Retailers’ years of establishment, expertise and...

Thinking beyond the shelf

Stores seeking new ways to engage customers and build relationships have taken to innovative ways to engage the senses and even adopted the role of...

Letting customers experience and live the brand

In modern retailing, store designs take on a primary role to attract customers and build brand loyalty, reportsTina Arceo-Dumlao.

Attracting more business with good-looking stores

In Malaysia, 7-Eleven rolls out a new look and small neighbourhood retail stores have been given a facelift under a government-assisted modernisation...