Retail Asia Awards 2024 crowns the region's top retail innovators

The winning companies have set a new benchmark for excellence, inspiring others to push boundaries and redefine the retail experience.

The glitz and glamour of the retail industry shone brightly on Tuesday, 11 June 2024, as the Retail Asia Awards 2024 ceremony unfolded at the Marina Bay Sands Expo & Convention Centre. The prestigious event, now in its 19th year, celebrated and recognised the most outstanding achievements in Asian retail.

The awards programme acknowledges the groundbreaking initiatives, exceptional customer experiences, and innovative strategies shaping the future of Asian retail.

This year's panel of judges consisted of industry experts, namely David Eu, Partner, F&B, Retail and Consumer Products, RSM Singapore; Anson Bailey, Head of Consumer & Retail, Asia Pacific, KPMG China; Michael Cheng, Asia Pacific, Mainland China and Hong Kong Consumer Markets Leader, PwC; Olivier Gergele, Asia Pacific EY-Parthenon Consumer Leader, EY; and Hiromi Yamaguchi, Research Manager, Euromonitor International.

After a rigorous judging process, the awards programme culminated in the announcement of the winners across a diverse range of categories. The ceremony brought together industry leaders, retail visionaries, and rising stars to celebrate excellence. It was a night of recognition, inspiration, and building connections.

Congratulations to this year’s winners! See the full list of award recipients below:

RETAIL ASIA AWARDS 2024 WINNERS

7-Eleven Hong Kong
Convenience Store of the Year - Hong Kong
Sustainability Initiative of the Year - Hong Kong

7-Eleven Singapore
Convenience Store of the Year - Singapore

7-Eleven South China
In-store Customer Experience of the Year - China

ACE Hardware Philippines
Hardware Retailer of the Year - Philippines
Customer Service Initiative of the Year - Philippines

AEON Co (Malaysia) Bhd
Digital Initiative of the Year - Malaysia

Apex Footwear Limited
Footwear Retailer of the Year - Bangladesh
Sustainability Initiative of the Year - Bangladesh

Ayala Malls
Digital Initiative of the Year - Philippines
ESG Initiative of the Year - Philippines

Babyshop (Landmark Group)
Brand Store of the Year - Malaysia

BENCH/
Specialty Store of the Year - Philippines

BIRKENSTOCK
Store Design of the Year (Small) - Singapore

CapitaLand Investment
Digital Initiative of the Year - Singapore

CASETiFY
Brand Store of the Year - Taiwan

Central Food Retail Co., Ltd.
Supermarket of the Year - Thailand

Central Retail Corporation
Department Store of the Year - Thailand

Central World
Mall of the Year - Thailand
Marketing Initiative of the Year - Thailand

CHARLES & KEITH
Store Design of the Year (Large) - South Korea

Chemist Warehouse
International E-Tailer of the Year - China

creFIT 
Digital Business Financing Initiative of the Year - Hongkong

Cold Storage
Supermarket of the Year - Singapore

CP AXTRA Public Company Limited
Customer Service Initiative of the Year - Thailand

Crocs Singapore Pte Ltd
Footwear Retailer of the Year - Singapore
Visual Merchandising of the Year - Singapore

DFI Retail Group
Retail App of the Year - Hong Kong

DOJI GOLD & GEMS GROUP
Brand Store of the Year - Vietnam

EVEANDBOY COMPANY LIMITED
Cosmetics Retailer of the Year - Thailand

FairPrice Group
Domestic Retailer of the Year - Singapore
Retail Product of the Year - Singapore
Omnichannel Strategy of the Year - Singapore

Far East Organization
New Mall of the Year - Singapore

Gateway Mall 2, Araneta City
New Mall of the Year - Philippines

Giant
Hypermarket of the Year - Singapore

GMG
Brand Store of the Year - Singapore
Store Retail Initiative of the Year - Singapore

Guardian Health and Beauty Indonesia
In-store Customer Experience of the Year - Indonesia

Guardian Health and Beauty Malaysia
Health & Wellness Initiative of the Year - Malaysia
Store Design of the Year (Large) - Malaysia

Guardian Health and Beauty Singapore
Health & Wellness Initiative of the Year - Singapore

Henderson Land Development
Mall of the Year - Hong Kong

IKEA Hong Kong
Marketing Initiative of the Year - Hong Kong
Store Design of the Year (Small) - Hong Kong

IKEA Taiwan
O2O Customer Experience of the Year - Taiwan
Store Retail Initiative of the Year - Taiwan

JASPAL GROUP
Apparel Retailer of the Year - Thailand

JIM THOMPSON
Brand Transformation of the Year - Thailand

Koala Sleep Japan KK
Retail Product of the Year - Japan

Kopitiam
Food & Beverage Retailer of the Year - Singapore

L'Oreal Travel Retail Asia Pacific
Cosmetics Retailer of the Year - Singapore

LOJEL HK LIMITED
Brand Store of the Year - Hong Kong

Lotus's
Domestic Retailer of the Year - Thailand
Hypermarket of the Year - Thailand

LUXASIA
Luxury Beauty Retailer of the Year - Malaysia
Luxury Beauty Retailer of the Year - Thailand
Luxury Beauty Retailer of the Year - Vietnam

Luxury Ventures Pte Ltd - Valiram Group
Apparel Retailer of the Year - Singapore

mannings Hong Kong
ESG Initiative of the Year - Hong Kong
Health & Wellness Initiative of the Year - Hong Kong

MAP Active
Footwear Retailer of the Year - Indonesia

Megaworld Lifestyle Malls
Mall of the Year - Philippines
Marketing Initiative of the Year - Philippines
Visual Merchandising of the Year - Philippines

Metro (Private) Limited
Department Store of the Year - Singapore

MINISO
Store Design of the Year (Small) - China
Store Design of the Year (Small) - Indonesia

MR. D.I.Y. Holding (Thailand) Public Company Limited
Specialty Store of the Year - Thailand

Nahdi Medical Company
Store Retail Initiative of the Year - Saudi Arabia

Nature's Basket
Brand Store of the Year - India

Orchard Turn Developments (ION Orchard)
Mall of the Year - Singapore
Marketing Initiative of the Year - Singapore

OUTFORM
Pop-up Retail Project of the Year - Japan
Store Retail Initiative of the Year - South Korea

Panda Retail Company
Hypermarket of the Year - Saudi Arabia

Phoenix - Mall of Asia
Mall of the Year - India

Phu Nhuan Jewelry Joint Stock Company - PNJ
Marketing Initiative of the Year - Vietnam

PT. HARTADINATA ABADI, TBK.
Jewellery Retailer of the Year - Indonesia

PT. Kurnia Ciptamoda Gemilang
Apparel Retailer of the Year - Indonesia

PT. SINAR EKA SELARAS TBK
Electronics & Appliances Retailer of the Year - Indonesia

Puma South East Asia Pte Ltd
In-store Customer Experience of the Year - Singapore

TOBY'S SPORTS
Sporting Goods Retailer of the Year - Philippines

Sacoor Brothers
Apparel Retailer of the Year - Malaysia
Brand Transformation of the Year - Malaysia

Shin Kong Mitsukoshi Department Store Co., Ltd.
Digital Initiative of the Year - Taiwan
Pop-up Retail Project of the Year - Taiwan

Singtel
Sustainability Initiative of the Year - Singapore

SKECHERS HONG KONG LIMITED
Footwear Retailer of the Year - Hong Kong

Swarovski Singapore Trading Pte Ltd
Marketing Initiative of the Year - India
Pop-up Retail Project of the Year - Singapore

Taikoo Li Qiantan
Mall of the Year - China

Toys'R'Us (Singapore) Pte Ltd
Specialty Store of the Year - Singapore

Watson's Personal Care Stores Sdn Bhd
Health & Beauty Retailer of the Year - Malaysia

Watsons
Brand Transformation of the Year - Hong Kong

Watsons Hong Kong
Health & Beauty Retailer of the Year - Hong Kong

Watsons Personal Care Stores Inc.
Health & Beauty Retailer of the Year - Philippines
Sustainability Initiative of the Year - Philippines

Watsons Singapore
Health & Beauty Retailer of the Year - Singapore
Retail App of the Year - Singapore

WCT Malls Management Sdn Bhd
Retail App of the Year - Malaysia

Wellcome Hong Kong
Supermarket of the Year - Hong Kong

Whale
Digital Initiative of the Year - Indonesia

ZALORA
Marketing Initiative of the Year - Malaysia

Wallaya Chirathivat, Central Pattana
CEO of the Year

The Retail Asia Awards continues to be a beacon for innovation and excellence in Asian retail. The 2024 ceremony has ignited excitement for the upcoming year, and Retail Asia Magazine looks forward to receiving even more groundbreaking nominations for next year’s awards programme. If you wish to join the 2025 edition, you may contact Jane Patiag at +(65) 3158 1386 ext. 217 or [email protected].