Event News

How Asia transforms in-store customer experience

The region’s unique market dynamics pushes retailers to be more innovative.

How Asia transforms in-store customer experience

The region’s unique market dynamics pushes retailers to be more innovative.

Human interactions still crucial in today’s tech-driven retail

Lotus’s malls in Malaysia integrate sensory stimulation, ambiance, and community-centric spaces to boost experiential retail.

Why e-commerce needs a shift towards customer-centred priorities

A unified customer experience across both physical and digital platforms is crucial.

Retail Asia Awards 2024 Winner: Nahdi Medical Company

Dr Husam Al Kilany, Operation Excellence Head at Nahdi Medical Company, emphasises their commitment and motivation to creating value for guests and enhancing their shopping experience with their Solution Project.

Retail Asia Awards 2024 Winner: Central World

Dr Nattakit Tangpoonsinthana, Chief Marketing Officer at Central World, emphasised the company's vision of creating a space where people could come together and create memories. Central World's Klook Lounge, the company's partnership with Klook, created a convenient tourist hub at the Central World Shopping Mall.

Retail Asia Awards 2024 Winner: Central Pattana

Wallaya Chirathivat, Chief Executive Officer of Central Pattana, spotlights how Central Pattana has become the ecosystem for all. She discussed that within 2025, there will be 25 mixed used projects across Thailand, and one of the key highlights is the tourist destination Central Krabi.

Retail Asia Awards 2024 Winner: Jim Thompson (The Thai Silk Company Limited)

Frank Cancelloni, Group CEO of Jim Thompson, highlights the Jim Thompson Heritage Quarter that features a museum about Jim Thompson, an exhibition about their fabrics, an Art Center, and a fashion show with 42 looks.

Why loyalty programme integration is crucial for retail success

In Thailand, consumers are keen to upgrade their membership tiers in pursuit of greater benefits.

Effective engagement leads to brand loyalty

The strategy of forging a people-centric brand identity never grows old.

Retail Asia Awards 2024 Winner: GMG

Paul Thompson, Operations Director - Asia at GMG, highlighted their unique offers and digital enhancements that increased their traffic and sales amidst the opening of the Nike Orchard Road Store.

MATRADE urges businesses to embed ESG to thrive in $13-T green economy

Companies have a challenging task to ensure both internal and external stakeholders are satisfied.

Stibo Systems provides advanced strategies for seamless retail data integration

The bicentennial company has evolved from printing origins to pioneering advanced data integration with unified solutions for retail.

TOBY'S SPORTS triumphs at Retail Asia Awards 2024

This marks 45 years of excellence in the sports retail industry.

PT Kurnia Ciptamoda Gemilang redefines apparel shopping with award-winning innovations

Emerging as the Apparel Retailer of the Year - Indonesia at the Retail Asia Awards 2024, PT Kurnia Ciptamoda Gemilang innovates with smart technology to enhance the shopping experience.

ZALORA secures win at Retail Asia Awards 2024 for ZALORAYA fashion show

The offline event was attended by A-list celebrities and the company’s CEO.