Singapore
Keeping data safe during online transactions
With growing digitisation and greater privacy laws on the horizon, data protection is going to be more important than ever for e-commerce businesses. Muneerah Bee finds out how retailers can stay ahead of cyber attackers.
Keeping data safe during online transactions
With growing digitisation and greater privacy laws on the horizon, data protection is going to be more important than ever for e-commerce businesses. Muneerah Bee finds out how retailers can stay ahead of cyber attackers.
Making sense of the big picture behind big data in retail
Retailers today have access to consumer data more than ever before, such as shoppers’ demographics, preferences, transaction details and purchase history. Muneerah Bee discovers how big data and analysis can help retailers identify what customers are looking for.
How retailers must respond to the changing power dynamic with their customers
In retailing days of the past, customers had access to a limited range of products, sold in specialist outlets, often in just some select locations. Shopping was more about needs, and less about wants. Control lay with the retailer, from availability to pricing.
Unboxing a new retail concept
Everyone loves a surprise in the mailbox. The boom in e-commerce has made online subscription services sprout all over Asia to offer customers almost everything under the sun. Muneerah Bee unpacks the mystery and appeal behind subscription boxes.
Omni-channel platform for global pre-owned luxury network established
The founders of SnobSwap, an online pre-owned luxury consignment platform, recently announced the launch of their rebranded site now called LePrix.com.
Kerry opens Asia's first Centre of Excellence for Meat
Ingredients and flavours manufacturer Kerry announced last month the opening of its expanded Regional Development and Application Centre that is also designated as the first Centre of Excellence for Meat in Bangpoo, Thailand.
Giving merchants direct access to the world's most popular marketplace
Cloud commerce innovation provider Magento Commerce recently announced the addition of sales channel capabilities, so that merchants can more simply and cost-effectively manage inventory on Amazon directly from Magento Commerce.
Voice-controlled logistics management has arrived
Logistics management software provider LogiNext has launched its voice-controlled automation feature as it integrates with Alexa, Siri, Google Assistant and Cortana.
Singapore's Century Square to house a virtual library
Property manager AsiaMalls Management has signed a memorandum of understanding with Singapore’s National Library Board to provide a virtual library of e-books through a digital wall. This initiative will be available at the newly refurbished Century Square mall, which will reopen to the public in Q2 2018.
Mango continues expansion in the Middle East
Spanish clothing design and manufacturing company Mango continues to develop its sales network in the Middle East as the firm closed 2017 with 24 new stores in countries including Saudi Arabia, Israel, Iran and Qatar, reaching a total of nearly 160 stores.
Shoppers want technology-enabled experience: study
Heightened customer expectations for delivery are transforming the retail landscape. According to the10th Retail Shopper Study whitepaper by Zebra Technologies, 69% of shoppers in Asia-Pacific expect next-day or same-day delivery. However, 27% of shoppers are not willing to pay for shipping at any speed.
Global Easter chocolate launches up 23% in 2017
When it comes to chocolate eggs, bunnies and other treats it seems there has never been so much choice for chocolate lovers around the world.
Barnes & Noble announces new book club in stores
Retail bookseller Barnes & Noble recently announced the launch of the Barnes & Noble Book Club -- a national book club designed to bring readers in communities across the US together to discuss some of the greatest books being published.
Helping Asia-based e-tailers reach customers in Europe and North America
Newegg – a tech-focused e-retailer in North America – is exploring avenues to give Asian sellers the opportunity to learn how its marketplace can help them sell cross-border and reach new customers in Europe and North America.
Food waste awareness festival debuts in Asia
For the first time in Asia, Singapore will host a community food festival to raise awareness on the 791,000 tonnes of food that are annually going to waste in in the country and showcase solutions to food waste.
Study reveals significant growth opportunities in Asia-Pacific's loyalty landscape
CONSUMERS in emerging Asia-Pacific markets are embracing loyalty programmes with gusto, while their peers in developed markets express a more reserved sentiment, Mastercard’s inaugural multi-market study on Asia-Pacific’s loyalty landscape revealed. Despite the variances in perception, the research signals room for growth across the region to enhance the appeal of loyalty cards.
Handling e-commerce order returns and exchanges
One of the fundamentals of building and sustaining a successful e-commerce business is establishing a hassle-free return or refund policy that regains the customers’ confidence. Kate Low, founder of lingerie brand Perk by Kate, shares her thoughts.
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AI prompts fearless dive into corporate reinvention
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Technology
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
