Thailand
Inside The Mall Group’s digital approach to customer satisfaction
It has introduced innovative services such as ‘chat and shop’ and ‘call to order.’
Inside The Mall Group’s digital approach to customer satisfaction
It has introduced innovative services such as ‘chat and shop’ and ‘call to order.’
Dairy Queen Thailand thrives without full digital transformation
Brand’s unique approach to consumer engagement leads to unprecedented 20% sales growth in 2023.
Around 1 in 2 Thai consumers likely to switch beauty brands
Gen Zs want brands with positive messages, whilst Gen Xers look for cosmetic products offering skincare benefits.
Bangkok shopping centres revenue surges 43%
Office return rates, strong partnerships, and increased tourist spending are amongst the key drivers of this growth.
Siam Piwat Group and Hyundai Department Store partner to enhance global shopping experience
The Global Privilege Partnership provides superior privileges to ONESIAM and Hyundai members.
Central Retail Corporation wins Retail Asia Awards 2024 for Central Chidlom Department Store
It remains to be a prominent store in Thailand’s shopping landscape since its establishment in 1973.
AI prompts fearless dive into corporate reinvention
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Suntory Holdings launches low carbon sugarcane farming project in Thailand
This supports the company’s goal to reduce greenhouse gas emissions by 30% across its value chain by 2030.
Central Pattana takes home three wins at Retail Asia Awards 2024
Its successful performance in the past year has been driven by the strong leadership of its CEO Wallaya Chirathivat.
Thailand's e-commerce market to grow 13.7% in 2024
It is expected to reach $66.7b in 2024.
CP AXTRA wins Retail Asia Awards 2024 for Makro PRO
Its Makro PRO app reflects the company’s commitment to innovation and customer-centric solutions.
Jaspal Group brings home win at Retail Asia Awards 2024
Successful expansion of house brands in the ASEAN region; new distribution partnerships; and expansion to homeware
Central Food Group triumphs with a win at Retail Asia Awards 2024
Its brand Tops has positioned itself as a leading force in Thailand's evolving food retail landscape.
EVEANDBOY wins Cosmetics Retailer of the Year - Thailand at Retail Asia Awards 2024
It seamlessly blends online and offline shopping, whilst also supporting budding beauty entrepreneurs.
Jim Thompson triumphs with accolade at Retail Asia Awards 2024
The grand opening event of its Heritage Quarter celebrated its founder’s rich legacy.
MR. D.I.Y. Thailand takes home win at Retail Asia Awards 2024
At the core of its growth lies a steadfast commitment to customer satisfaction.
Lotus’s takes home two wins at Retail Asia Awards 2024
It has enhanced consumer experience and improved brand image through its initiatives.
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Retailers and brands told to harness data for growth
![Retailers and brands told to harness data for growth]()
The tandem should turn insights into profit strategies, Flying Fish Lab says.
The tandem should turn insights into profit strategies, Flying Fish Lab says.
