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Survey reveals what makes customers happy (and angry)
According to the 2017 SAP Hybris Consumer Insights Report, 89% customers expect an answer to their query within 24 hours.
Survey reveals what makes customers happy (and angry)
According to the 2017 SAP Hybris Consumer Insights Report, 89% customers expect an answer to their query within 24 hours.
DHgate partners with Premier of Ontario to boost women entrepreneurship in digital trade
Last week in Beijing, Diane Wang, the founder and CEO of business-to-business e-commerce website DHgate.com, teamed up with Kathleen Wynne, the first female premier of Ontario, Canada, for the benefit of women entrepreneurs globally.
New Japanese store to set Singapore aglow
Established Japanese fashion retailer Lumine opened its first store outside Japan in Singapore on with a grand opening last weekend.
Australian consumers to spend more on Christmas this year
Australian shoppers will spend more than $50 billion in retail stores over the Christmas trading period from November 15 to December 24, 2017, according to the Australian Retailers Association (ARA) and Roy Morgan Research Annual Pre-Christmas Sales Predictions.
Black Friday tips for retailers
Black Friday and Cyber Monday mania will continue this year with a wider range of businesses expected to get in on the online action, according to payment processing company Worldpay.
Alcohol delivery service secures US$3.4 million in pre-Series A funding round
Mobile-based on-demand beverage delivery service BottlesXO has raised US$3.4 million in a pre-Series A funding round, from an undisclosed private equity firm in Singapore.
Deploying next-generation video analytics for smarter surveillance
Gorilla Technology, a global provider of video intelligence and Internet of Things (IoT) technology, recently released the Intelligent Video Analytics Recorder (IVAR) solution using the combination of ground-breaking real-time analytics and deep learning for facial and license plate recognition technology.
App encourages diners to ride the cashless wave
WAAVE, a mobile concierge service, has added machine learning and artificial intelligence (AI) technology to its offerings to understand users’ habits, offer tailored suggestions and improve customer experience.
New working space for creatives integrates retail elements
Singapore recently welcomed its first and largest independent design resource workspace MOX, which was designed with the creative communities in mind.
Getting retail ready for the Fourth Industrial Revolution
A new dawn is upon us as we enter the new digital age. What can retailers do to prepare for the future? Muneerah Bee captures highlights on key retail trends and emerging technologies at a Power Breakfast held on October 24 in Kuala Lumpur, Malaysia.
Mobile wallets evolving into lifestyle platform for Chinese consumers
With enhanced technology, a simple tap is all it takes to pay for purchases these days. Dr Cherry Huang, general manager, cross-border business, Alipay South and South-east Asia, tells Muneerah Bee how the company is expanding its mobile payment services in the region.
Succeeding with big data and an omni-channel approach
Is new retail the retail saviour the industry needs in the region?
TOP 500 AWARDS - Innovate and embrace change to stay ahead
It was a night to remember for the August gathering of Asian retailers at the 14th Retail Asia-Pacific Top 500 Awards Ceremony & Gala Dinner, hosted by NYCU Media on October 24 at The Westin Kuala Lumpur, Malaysia, where we honoured top retailers from 14 Asian economies ... and revealed the five 2017 Best-of-the-Best retailers in the Asia-Pacific region.
Giving small businesses simplified wi-fi through a mobile app
Aruba, a Hewlett Packard Enterprise company, recently announced a new solution designed to give small businesses secure and reliable business-grade wi-fi with easy to set-up access points (AP) and an intuitive mobile app.
Alibaba's Singles' Day cashes in US$25.3 billion
Alibaba Group Holding announced that US$25.3 billion of gross merchandise volume (GMV) was settled through Alipay on November 11, 2017 (during the 11.11 Global Shopping Festival, also known as Singles' Day) -- an increase of 39% compared to 2016.
New retail platform to cultivate Singapore designers in 2018
Design Orchard, a development to nurture home-grown brands and profile design talent, is looking for up-and-coming Singapore designers to participate in its retail showcase component.
Data protection tips for the online shopping season
Singles Day, the world’s biggest online shopping event happening on November 11 (11.11), is a big day for many retailers, especially with the increasing trend of online shopping globally.
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AI prompts fearless dive into corporate reinvention
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Technology
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
