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Battling online fraud by leveraging data
Online fraud is on the rise and a new report from technology company Stripe unveiled several new patterns to assist online businesses as they combat fraudulent activities.
Battling online fraud by leveraging data
Online fraud is on the rise and a new report from technology company Stripe unveiled several new patterns to assist online businesses as they combat fraudulent activities.
Rakuten announces accelerator programme powered by Techstars
Internet company Rakuten and Techstars, a worldwide network aimed at helping entrepreneurs succeed, recently announced the launch of Rakuten Accelerator powered by Techstars.
E-commerce is the fastest-growing global retail channel through 2022: report
Internet retailing is the fastest growing global channel through 2022 at 73% to become a larger channel than traditional grocery retail, according to global market research company Euromonitor International which released its new retailing industry data alongside the second annual What’s New in Retail: Emerging Global Concepts report.
Hong Kong's Harbour City welcomes “art invasion”
Renowned French urban artist Invade brought his art to Hong Kong once again with a new series of 32 mosaic artworks in September 2017. For the first time, he invaded Harbour City, the largest shopping mall in Hong Kong, installing 18 of them on various walls around the mall.
Marks & Spencer announces Technology Transformation Programme
As part of its five-year transformation plan, Marks & Spencer (M&S) has announced a new Technology Transformation Programme that will enable it to become a digital-first business and deliver an improvement in customer experience.
Ace Turtle partners CEVA to enable freight forwarding for international brands in South-east Asia
Asia’s omni-channel platform company Ace Turtle has partnered with CEVA Logistics, one of the world’s largest supply chain management companies, to manage global freight forwarding for international brands that Ace Turtle will power through its cross-border solution in South-east Asia.
Arcadia invests in cloud-based finance system to support international growth
British retail group Arcadia, which owns global retail brands Topshop and Topman, recently selected Infor CloudSuite Financials & Supply Management as part of a programme to modernise its finance systems. The solution is expected to support international growth and underpin an evolving business model for the iconic retailer and is anticipated to go live for 25,000 users this year.
Singapore employees find satisfaction in delivering a good customer experience
Singapore customer service employees would go out of their way to ensure that customers have a good experience because it is personally satisfying for them, according to a recent research by experience management software provider Qualtrics.
Developing end-to-end security programme for retail
Retailers must rapidly evolve online applications to meet market demands but at the same time, more shoppers are wary of the privacy threats when shopping online as a breach can be very harmful to a retail company.
Lancôme pop-up store offers ‘retail-tainment' at Hong Kong International Airport
French luxury beauty brand Lancôme Travel Retail Asia-Pacific launched a Holiday Wonders pop-up concept at Hong Kong International Airport (HKIA) last month.
Avoiding shrinkage with automated sales solutions
Shrinkage is an inevitable problem that retailers face and battling this challenge often means implementing solutions that protect the products.
Three trends that will revolutionise organisations in South-east Asia in 2018
Augmented reality in retail, a technology-infused employee experience and virtual assistants in the workplace are among the leading innovations expected to drive organisational change in Southeast Asia and around the world in 2018, according to IT consulting and services provider Avanade.
Visa debuts interactive shopping experience for 2018 Winter Olympics
Fans watching the Olympic and Paralympic Winter Games PyeongChang 2018 at home will be able to buy Team USA apparel with just a few clicks using Visa Checkout.
More than 80% of consumer product brands fail to outgrow their categories
Despite developing Asia’s massive opportunities, fewer than 20% of brands outgrow their categories in this region, according to new analysis from Bain & Company, Turbocharging Consumer Products in Developing Asia.
Pomelo Fashion raises US$19 million to accelerate growth in South-east Asia
International online fashion company Pomelo announced last month that it has secured an additional US$19 million in funding. Led by JD.com and Provident Capital Partners, together with Lombard Investments, this is reportedly the largest Series B raised for a company based in Thailand.
Five global packaging trends for 2018
Next year, online brands will re-invigorate their packaging to enhance the e-commerce experience and brands that adopt clear and succinct package messaging will be rewarded as consumers prefer brands that embrace minimalism, according to market intelligence agency Mintel.
Holiday e-commerce trends on how Asia-Pacific Internet users shop in December
To help retailers develop highly-personalised online campaigns to break through the clutter and attract their target audience, RTB House, a global company providing state-of-the-art retargeting technology based on deep learning for top advertisers, analysed the purchasing behaviours of online shoppers in December. The analysis, conducted with aggregate data from over 40 markets across Europe, Latin America, Asia-Pacific, Middle East and Africa, revealed that most online visitors in the region shop primarily during the working weeks.
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AI prompts fearless dive into corporate reinvention
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Technology
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
