Technology

Ingka Group partners with Infosys to enhance digital operations

It will outsource part of its digital expertise to enhance agility and efficiency. Ingka Group, the largest IKEA retailer, has announced a...

Ingka Group partners with Infosys to enhance digital operations

It will outsource part of its digital expertise to enhance agility and efficiency. Ingka Group, the largest IKEA retailer, has announced a...

LVMH extends partnership with Alibaba to boost omnichannel presence in China

Alibaba Cloud's AI capabilities will be integrated to develop new applications and services for LVMH's global consumers.

L'Oréal unveils cutting-edge beauty innovations

This includes a hair dryer utilising infrared light technology and a micro-resurfacing device designed to enhance skincare performance.

Vietnam pharmacy chain taps technology to better serve customers

FPT Long Chau commits to innovation and personalisation, but not at the expense of customer trust.

Thailand shoppers cut back amidst FMCG market strain

Thai FMCG consumers become more selective, driving brands to adapt through affordability and innovation.

Diving into digital platforms and young Filipino shopping habits

Kadence Philippines urges brands to prioritise seamless navigation, enhanced engagement, and sustainability efforts.

8 in 10 Singapore consumers willing to invest time in ID verification


Preferred methods for identity verification include submitting a picture of their ID and a live selfie when creating new online accounts.

Rakuten Ichiba launches Rakuten AI University to boost merchant efficiency

The RMS AI Assistant (Beta) offers features such as automated product descriptions, image processing, and text generation.

85% of A2000 retailers in Asia-Pacific to invest in GenAI by 2027

Half of A2000 retailers are projected to implement AI-enabled contextualised recommendations by 2028.

JD.com launches ‘Trade-in Alliance for Household Appliances and Home Goods’

The move aims to expand and enhance trade-in services across China.

AI-powered personalisation paints the future of retail

Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.

JD.com targets doubling high-performing merchants for 618 Grand Promotion

It plans to optimize traffic by prioritizing top-rated stores and competitive products in search and recommendations. 

How digital transformation is impacting consumer, retail sectors

Defining value in digital transformation strategies is considered crucial. Whilst over half of consumer and retail executives reported improved...

Gamification boosts retailer loyalty programmes

About 22% of digital consumers engage in loyalty programmes for exclusive experiences.

IKEA launches AI literacy training for employees

This is part of its commitment to integrating AI technology whilst emphasizing human values.

9 in 10 Singaporean marketers expect social media to reign in retail by 2024

Around 59% are now also using generative AI tools to create content that resonates more effectively with their audience. Nine out of ten social...

JD.com and Lenovo partner to drive AI integration in PC market

It is expected to accelerate the adoption of AI PCs and expand smart device usage in homes.