E-commerce
Zalora integrates AI for enhanced customer experience
AI also helped the company in automating production services.
Zalora integrates AI for enhanced customer experience
AI also helped the company in automating production services.
Daraz launches AI ChatBot AskDaraz
This will improve customer experience as it offers personalised recommendations.
Alternative payment methods maintain growth in Singapore’s e-commerce market
It accounted for 38.6% of the total payments.
South Korea’s e-commerce market to exceed $160b in 2027
It is backed by increasing consumer confidence and smartphone penetration.
How personalisation boosted Zalora’s consumer engagement
Experimenting with personalisation products can increase ROI, according to Zalora’s in-house expert
JD.com launches AI large language model ChatRhino
ChatRhino aims to address challenges across JD.com’s business operations.
Alternative payment to account for 34.1% of Australia’s e-commerce payments
Payment cards will dominate e-commerce payments in 2023.
Social Commerce, a retail game-changer with triple growth potential
Olivier Gergele of EY-Parthenon unveils the dynamic trends reshaping retail — from social commerce to AI, ESG sustainability, and the emerging...
Foodpanda: Fast delivery now a retail necessity
Foodpanda’s Christian Urban explains innovative approach towards quick commerce services with over 200 major retailers and 2,000 outlets going live.
Swiggy acquires retail distribution firm LYNK
This signifies Swiggy’s entry into the country’s food and grocery retail market.
Central Retail launches Immersive Retail Platform
It will combine offline, online and a virtual world, amongst others in one platform.
How Shopee prevents IP infringements, counterfeits
It blocked the sale of over 33 million suspected IP infringement listings.
Money-saving deals drive SG e-commerce shoppers’ purchases
A total of 62% cited discounts and sales as their top priority in their store selection.
Building deeper connection with Malaysian shoppers
Industry players and experts highlight the need to reshape retail for shoppers at the Retail Asia Forum in Malaysia.
Amazon Australia expands International offerings
It added over 4 million new products from Japan.
LVMH partners with Fortnite creator for an immersive experience
It will allow LVMH and its Maisons to offer virtual fitting rooms and augmented reality.
TikTok invests $12.2m to support SMBs in Southeast Asia
The amount will benefit around 120,000 small businesses in the region.
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Retailers and brands told to harness data for growth
![Retailers and brands told to harness data for growth]()
The tandem should turn insights into profit strategies, Flying Fish Lab says.
The tandem should turn insights into profit strategies, Flying Fish Lab says.
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