News
Reliance Retail posts 6.2% net profit growth in Q3 FY2023
Its net profit stood at INR2,400 crore during the quarter.
Grab food delivery outperformed ASEAN peers in GMW growth: study
It sustained growth consecutively in the past three years.
Weekly News Wrap: Asian retailers lure tourists on Lunar New Year; India plans cheaper finance for small retailers
And luxury firms express optimism about China’s retail recovery.
Dickey’s Barbecue Pit to start grilling in first Philippine store
The store will open in the second quarter of 2023.
Gen Z consumers want ‘genuine connection’ when engaging with brands
Around 3 in 5 trust independent consumer reviews.
Is Gen Z becoming the bigger spender in China?
They are rapidly becoming the largest consumer base for luxury brands, KPMG said.
BillEase, Alipay+ partner to enable Filipino consumers to shop online globally
BillEase is the first BNPL firm in the Philippines to partner with Alipay+.
Consumers demand diversity, inclusivity: report
They are buying from brands that support their values.
Consumers give more weight to emotional benefits in purchases: report
Businesses should provide alternative payment methods to capture these consumers.
Here’s why 57% of consumers deleted apps in 2022
Consumers are done with mindlessly browsing for hours.
Nearly 60% prefer humans over robots for customer service
Only 19% were comfortable talking to an automated bot.
Weekly News Wrap: Asian retailers ready for China rebound; South Koreans lead as world’s biggest luxury spenders
And Uniqlo owner gives Japan business a jolt with a 40% wage hike.
Food, healthcare products are top gift choices for New Year: report
Shopping cash coupons are also among the top choices.
Businesses should cater to consumers who seek work-life balance
Around 53% of consumers put a strict boundary between work or school and personal life.
About 4 in 5 Hongkongers aim to resume socialising, consumption in Chinese New Year
This came as social distancing measures have been eased.
Around 2 in 5 consumers expect in-person everyday activities: report
Brands should improve their operations to attract these customers.
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AI prompts fearless dive into corporate reinvention
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Technology
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
